Below are our LATEST DVD listings

Click on an image to place DVD in your cart. Please visit our TOURISM page for more information on these newest titles. If you need

assistance, please call any day from 11am to 10pm PST 

We'd be delighted to hear from you:  775.847.9847

SHIPPING POLICY:

  We endeavor to process your order as soon as possible. DVDs are shipped within 3-5 business days, via USPS 1st Class mail, unless a higher grade of service is indicated by your payment. 1st Class usually takes 3-7 days, depending upon your location.  Priority Mail is available and will generally reduce transit time from day of shipment to 2 or 3 days. Shipments are made from 89440 most of the time.

 

CANCELLATIONS:

  Should you order by mistake or have a similar circumstance, we will cancel your order and credit you for your purchase, PROVIDED that 1) we have not shipped the item, or 2) if the item is shipped, we will wait for it to be returned, and will credit your order less our shipping cost.

Returns --
Our refund policy applies only to defective product, and must be requested within 15 days. Unfortunately we can’t offer you a refund or exchange after this period. To be eligible for a return, your item must be unused and in the same condition that you received it. 

To complete your return, we require a receipt or proof of purchase. Simply indicate the date of your purchase and the items purchased.

 

Refunds are not accepted. All Sales Final
We only exchange items if 1) the wrong title was received, or 2) there is a defect or damage. See the next item, below.

 

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at trikpony@aol.com FIRST, and wait for an email response. We may ask for your phone number to discuss and resolve any issues.  Otherwise, if asked to do so, send your item to: PO Box K Virginia City NV United States 89440.

 

Shipping
Our products are shipped within 3-5 days under most circumstances, via USPS   . To return your product, you should mail your product to:PO Box K, Virginia City NV United States 89440. (SEE note, above). You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

OUR PRIVACY POLICY:

COLLECTION OF PERSONAL INFORMATION

When you use our Products or Website, you may be asked for personally identifiable information such as your name, address, email address, and telephone number.

By giving us such information, you will need to consent by using it in the manner described in this policy.

You may withdraw your consent at any time by emailing us at trikpony@aol.com. We will return or destroy your personal information within five days of receipt of your withdrawal of consent.

COOKIES

Cookies are small data files that a website you visit may save on your computer or handheld device that usually includes an anonymous unique identifier. Our Websites and those of our Products may use cookies for user authentication, keeping track of your preferences, promotional campaigns, tracking our audience size and traffic patterns, and in certain other cases. We may include small graphic images in our email messages and newsletters to determine whether the messages were opened and the links were viewed.

SECURITY

All security on our Website is treated seriously. Where applicable, we undertake security steps, including use of SSL technology, on our back-end systems that store customer account information and to protect data transmissions. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures.

If you have any further concerns about security, please email our Customer Service team at trikpony@aol.com

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